Website Privacy Policy

Your Privacy, Handled Carefully

This policy explains how Anjou Acupuncture collects, uses, maintains, protects, and discloses information collected through this website and related communications.

  • Anjou Acupuncture
  • Last Updated: May 13, 2026

Anjou Acupuncture, located in Pennsylvania, respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how Anjou Acupuncture collects, uses, maintains, protects, and discloses information collected through this website, online forms, waitlist submissions, appointment requests, electronic communications, and related website services.

By using this website, submitting information through a form, joining a waitlist, requesting an appointment, communicating with Anjou Acupuncture electronically, or otherwise interacting with this website, you acknowledge that you have read and understand this Privacy Policy.

This Privacy Policy is intended to work alongside, and not replace, any separate clinical intake forms, informed consent documents, financial policies, HIPAA Notice of Privacy Practices, or other patient-facing notices that may apply once you become a patient of Anjou Acupuncture.

1. Scope of this Privacy Policy

This Privacy Policy applies to information collected through:

  • Anjou Acupuncture’s website
  • online waitlist forms
  • contact forms
  • appointment request forms
  • newsletter or educational update forms
  • website analytics tools
  • email, phone, or text communications initiated through the website
  • and other digital tools connected to the website.

This Privacy Policy does not necessarily apply to third-party platforms, websites, software, scheduling systems, electronic health record portals, payment processors, social media platforms, email marketing systems, embedded maps, analytics tools, or external links that Anjou Acupuncture does not control. Those third-party services may have their own privacy policies, terms of use, security practices, and data handling procedures.

2. Information We Collect

Anjou Acupuncture may collect information that you voluntarily provide, information generated automatically through your use of the website, and information received from vendors or service providers that help operate the website or clinic.

Information You Provide Directly

We may collect information such as:

  • first and last name
  • email address
  • phone number
  • mailing address, if provided
  • waitlist preferences
  • appointment request information
  • general reason for contacting the clinic
  • communication preferences
  • consent to receive updates
  • and any other information you choose to submit.

If you submit a contact form, waitlist form, or appointment inquiry, you should provide only the information necessary for Anjou Acupuncture to respond to your request.

Website and Technical Information

When you visit the website, certain technical information may be collected automatically, including:

  • IP address
  • browser type
  • device type
  • operating system
  • pages visited
  • referring website
  • date and time of access
  • approximate location data
  • general interaction data
  • and cookie or analytics information.

This information may be used to maintain the website, improve user experience, evaluate website performance, protect against misuse, and understand general visitor engagement.

3. Waitlist, Contact, and Appointment Forms

The website may include forms for waitlist registration, appointment interest, general contact, or clinic updates. These forms are intended for administrative, scheduling, waitlist, and general communication purposes only.

Unless a form is clearly identified as a secure clinical intake form, you should not submit detailed medical history, diagnoses, medications, lab results, imaging reports, insurance identification numbers, Social Security numbers, emergency information, or highly sensitive health information through the public website.

Submitting a form does not create a patient-practitioner relationship, guarantee acceptance as a patient, guarantee an appointment, or establish clinical care.

4. How We Use Information

Anjou Acupuncture may use collected information for legitimate clinical, administrative, operational, legal, and communication purposes, including to:

  • respond to inquiries
  • manage waitlist submissions
  • send clinic opening updates or appointment availability notices
  • schedule or coordinate appointments
  • provide requested information
  • send administrative or patient-related communications
  • operate, maintain, and improve the website
  • understand website performance and visitor engagement
  • prevent spam, fraud, unauthorized access, or misuse
  • maintain clinic records where applicable
  • comply with legal, regulatory, tax, insurance, accounting, professional, or recordkeeping obligations
  • protect the rights, safety, property, and legitimate interests of Anjou Acupuncture, patients, prospective patients, staff, contractors, and the public.

Anjou Acupuncture does not sell personal information. Anjou Acupuncture does not use website waitlist submissions to make automated clinical decisions.

5. Health Information and Clinical Records

Anjou Acupuncture may collect health-related information in the course of providing acupuncture care or related services. Information collected during clinical intake, evaluation, treatment, billing, or patient communication may be treated differently from general website information and may be subject to professional, state, federal, and contractual privacy obligations.

Depending on Anjou Acupuncture’s business structure, billing practices, insurance participation, electronic transaction activity, software systems, and vendor relationships, certain information may be subject to HIPAA, state health privacy laws, professional licensing rules, breach notification laws, and medical record requirements. The HIPAA Privacy Rule applies to health plans, health care clearinghouses, and health care providers that conduct certain health care transactions electronically. The HIPAA Security Rule establishes standards for protecting electronic protected health information maintained or transmitted by covered entities and business associates.

If Anjou Acupuncture is legally required to provide a HIPAA Notice of Privacy Practices, that notice will govern the use and disclosure of protected health information in the clinical care context. If there is a conflict between this Website Privacy Policy and a legally required HIPAA Notice of Privacy Practices, the legally required HIPAA notice will control to the extent required by law.

6. Communications by Email, Phone, and Text

By submitting your contact information, you authorize Anjou Acupuncture to contact you using the information provided, including by email, telephone, voicemail, or text message, for purposes related to your inquiry, waitlist status, appointment availability, scheduling, administrative matters, clinic updates, or patient support.

Email and text messaging may not be fully secure. They may be intercepted, misdirected, delayed, stored by third-party providers, or accessed by persons with access to your device or accounts. You should not use email, text, voicemail, or website forms to submit urgent medical concerns or sensitive clinical information unless Anjou Acupuncture has specifically instructed you to use a secure communication method.

You may opt out of non-essential marketing or update communications by following unsubscribe instructions, replying with an opt-out request, or contacting Anjou Acupuncture. Transactional, administrative, scheduling, legal, or patient-care-related communications may still be sent as permitted or required by law.

7. Cookies, Analytics, and Tracking Technologies

The website may use cookies, pixels, log files, analytics tools, spam-prevention tools, embedded content, or similar technologies to support website functionality, improve performance, understand general visitor behavior, remember preferences, protect against misuse, and evaluate marketing or educational content.

These tools may collect technical information such as IP address, browser type, device type, referring page, pages viewed, time on page, approximate location, and interactions with website features.

If Anjou Acupuncture is a HIPAA-regulated entity, special caution should be used with analytics and tracking tools. HHS has stated that HIPAA rules may apply when regulated entities collect or disclose protected health information through tracking technologies.

You can usually adjust your browser settings to block or delete cookies. Blocking cookies may affect website functionality.

8. How We Share Information

Anjou Acupuncture may share information only as reasonably necessary for clinic operations, communication, compliance, safety, legal obligations, or as otherwise permitted or required by law.

Information may be shared with:

  • website hosting providers
  • form-processing services
  • scheduling platforms
  • electronic health record systems
  • payment processors
  • email or text messaging platforms
  • analytics providers
  • IT and cybersecurity vendors
  • professional advisors, including attorneys, accountants, consultants, and insurers
  • government agencies, regulators, courts, or law enforcement where required or permitted by law
  • other healthcare providers, but only when appropriate, authorized, or legally permitted
  • and other third parties with your consent or at your direction.

If Anjou Acupuncture is a HIPAA covered entity and a vendor performs services involving protected health information, that vendor may need to be treated as a business associate. HHS defines a business associate as a person or entity performing certain functions or services involving protected health information on behalf of a covered entity.

Anjou Acupuncture does not knowingly sell protected health information or personal information.

9. Third-Party Services and External Links

This website may contain links to third-party websites or may integrate third-party services such as scheduling tools, payment processors, maps, videos, social media platforms, email systems, analytics tools, or electronic health record portals.

Anjou Acupuncture does not control third-party websites, platforms, vendors, or services and is not responsible for their privacy practices, security practices, content, availability, accuracy, or terms. You should review the privacy policies and terms of any third-party service before providing information to that service.

10. Security Measures

Anjou Acupuncture uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration, or loss. These safeguards may include access controls, password protection, secure hosting, encryption where appropriate, vendor review, limited access to records, administrative policies, and other reasonable security measures.

However, no website, server, email system, text messaging system, database, electronic storage method, or internet transmission can be guaranteed to be completely secure. You acknowledge that information submitted electronically may involve some risk.

To the fullest extent permitted by law, Anjou Acupuncture does not warrant or guarantee that information submitted through the website, email, text, or third-party services will be immune from unauthorized access, disclosure, loss, misuse, or security incidents.

11. Data Retention

Anjou Acupuncture retains information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, respond to inquiries, manage waitlist or appointment requests, operate the clinic, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and protect legitimate business or clinical interests.

Different categories of information may be retained for different periods depending on legal, clinical, tax, accounting, insurance, professional, operational, and recordkeeping requirements.

Clinical records, if created, may be subject to separate medical record retention requirements.

12. Privacy Rights and Requests

Depending on applicable law and the type of information involved, you may have certain rights or choices regarding your personal information, including the ability to request access, correction, deletion, restriction, or a copy of certain information.

You may contact Anjou Acupuncture to:

  • update contact information
  • request removal from non-essential email updates
  • ask what information you submitted through the website
  • request correction or deletion of non-clinical website information, where legally permissible
  • ask about secure methods for clinical communication
  • or request a copy of applicable privacy notices.

Some requests may be denied or limited where required or permitted by law, including where information must be retained for clinical, legal, insurance, tax, regulatory, security, or professional reasons.

If HIPAA applies, patients may have additional rights regarding protected health information, including rights to inspect, request copies, request amendments, request restrictions, request confidential communications, and receive an accounting of certain disclosures. HHS explains that the HIPAA Privacy Rule gives individuals rights over their health information and sets rules and limits on who may access or receive it.

13. Children and Minors

This website is intended for adults and for parents or legal guardians seeking information about care. Anjou Acupuncture does not knowingly collect personal information directly from children under 13 through this website without appropriate parent or guardian involvement.

If you believe a child submitted information through this website without proper authorization, contact Anjou Acupuncture so the information can be reviewed and, where appropriate, removed.

For minors receiving clinical care, consent, confidentiality, parental or guardian involvement, and access to records will be handled according to applicable law, professional requirements, and clinic policy.

14. Data Incidents and Breach Notification

If Anjou Acupuncture becomes aware of a data incident involving personal information, protected health information, or other regulated information, Anjou Acupuncture will evaluate the incident and provide notices if and when required by applicable law.

Pennsylvania’s Breach of Personal Information Notification Act requires notice obligations in certain data breach situations, and the Pennsylvania Attorney General states that entities must notify the Attorney General when more than 500 Pennsylvania residents are affected by a breach. Pennsylvania’s statutory breach law also addresses electronic notice for breaches involving online account credentials.

Notification obligations may depend on the type of information involved, the nature of the incident, the number of affected individuals, the clinic’s legal status, whether protected health information is involved, whether HIPAA applies, and other legal factors.

15. Do Not Submit Emergency or Urgent Medical Information

This website, waitlist form, contact form, email, text messaging, and voicemail are not intended for emergencies or urgent medical issues.

Do not use this website to request emergency care or to communicate urgent symptoms. If you are experiencing chest pain, shortness of breath, stroke-like symptoms, sudden weakness, severe or unusual headache, severe allergic reaction, suicidal thoughts, significant bleeding, loss of bowel or bladder control, high fever, or any urgent or worsening condition, call 911 or seek immediate medical care.

16. Pennsylvania Practice Context

Anjou Acupuncture is based in Pennsylvania and operates subject to applicable Pennsylvania laws, professional rules, licensing requirements, privacy obligations, and healthcare practice standards.

Pennsylvania’s State Board of Medicine licenses acupuncturists, and Pennsylvania regulations describe the scope of practice for acupuncturists and practitioners of Oriental Medicine. Nothing in this Privacy Policy is intended to expand or alter the legal scope of practice of any Anjou Acupuncture practitioner.

17. Business Transfers

If Anjou Acupuncture undergoes a merger, acquisition, sale, transfer of assets, restructuring, change of ownership, dissolution, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and any required privacy protections.

18. International Users

Anjou Acupuncture is based in Pennsylvania and this website is intended primarily for users located in the United States. If you access this website from outside the United States, you understand that your information may be collected, used, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

19. Changes to this Privacy Policy

Anjou Acupuncture may update this Privacy Policy from time to time to reflect changes in clinic operations, website features, technology, vendor relationships, legal requirements, or privacy practices.

The “Last Updated” date at the top of this page indicates when this Privacy Policy was most recently revised. Continued use of the website after changes are posted means you acknowledge the updated Privacy Policy, subject to applicable law.

20. Contact Information

For privacy questions, requests, or concerns, contact:

  • Anjou Acupuncture
  • [Street Address]
  • [City], Pennsylvania [ZIP Code]
  • Email: clinic@anjouacupuncture.com

Phone: [(###) ###-####]

Please do not include urgent medical information, sensitive health details, or emergency requests in privacy-related emails. For medical emergencies, call 911 or seek immediate medical care.